Operating as a Sole Trader Effective Date: 27/7/25

Welcome to www.roxanneisabellacoaching.com (the "Website"). This page outlines important disclaimers and information regarding the coaching services and content offered by Roxanne Isabella Coaching (referred to as "I," "me," or "my" as a sole trader). By accessing or using my Website and engaging with my services, you acknowledge and agree to the terms outlined below.

1. General Disclaimer & No Guaranteed Outcomes: The information, guidance, and coaching services provided by me are intended for educational, informational, and personal development purposes only. As your coach, I aim to provide support, strategies, and tools to help you clarify your goals, identify challenges, and develop action plans.

However, I cannot and do not guarantee any specific outcomes, results, or successes from engaging in my coaching services. Your progress and achievements are entirely dependent on various factors, including your own commitment, effort, unique circumstances, and external influences, which are beyond my control. Any testimonials or examples shown on my Website are illustrative of what other clients have achieved and are not guarantees or promises that you will achieve the same results. Individual results will vary.

2. Coaching is Not Professional Advice (Medical, Legal, Financial, etc.): My coaching services and all content on this Website (including but not limited to text, graphics, images, videos, and information) are not a substitute for professional advice from appropriately qualified and regulated professionals.

• Not Medical or Mental Health Advice: I am not a medical doctor, psychiatrist, psychologist, therapist, or counsellor. My coaching services do not diagnose, treat, or cure any medical or psychological condition, nor do they provide therapy. If you have any health concerns, including mental health issues, please consult with a qualified healthcare professional.

• Not Financial Advice: I am not a financial advisor, accountant, or investment professional. My coaching services do not provide financial, investment, or tax advice. Please consult with a qualified financial advisor for financial matters.

• Not Legal Advice: I am not a legal professional or solicitor. My coaching services do not provide legal advice. Please consult with a qualified legal professional for legal matters.

3. Client Responsibility: You acknowledge that you are solely responsible for your decisions, actions, and results arising from your engagement with my coaching services and the information on this Website. I encourage you to use your own judgment and discretion and to seek independent professional advice when necessary. By engaging in coaching, you affirm that you are mentally and emotionally capable of participating in the coaching process and taking personal responsibility for your well-being.

4. Forward-Looking Statements: Any discussions on my Website or during coaching that refer to future events, potential outcomes, or future performance are based on current expectations and assumptions and are subject to risks and uncertainties. I undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.

5. Third-Party Links & Endorsements: My Website may contain links to third-party websites or resources. These links are provided for your convenience only. I do not endorse, control, or take responsibility for the content, products, or services offered by these third-party websites. Accessing any third-party websites linked from my Website is at your own risk, and you should review their respective terms and privacy policies.

6. Intellectual Property: All content on this Website, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is my property or the property of my content suppliers and is protected by UK and international copyright laws. My coaching materials, methodologies, tools, and resources are proprietary and are for the exclusive use of my paying clients during the coaching engagement. Unauthorized reproduction, distribution, or commercial use of any content from this Website or my coaching materials is strictly prohibited.

7. Testimonials Disclaimer (as per UK Advertising Standards): Any testimonials, examples, or success stories presented on this Website or in my marketing materials reflect the personal experiences and opinions of individual clients. They are provided for illustrative purposes only and are not a guarantee or promise that you will achieve the same or similar results. Individual results will vary significantly based on effort, commitment, and unique circumstances.

8. Governing Law & Consumer Rights: These disclaimers and your engagement with my services will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England and Wales for the resolution of any disputes.

• For UK Consumers: If you are a consumer residing in the UK, your statutory rights under the Consumer Rights Act 2015 (including rights related to services being provided with reasonable care and skill, and information being binding) remain unaffected by these disclaimers or my separate Terms and Conditions.

• For International Consumers: While my services are governed by the laws of England and Wales, I strive to act with reasonable care and skill in all my client interactions, regardless of location. However, be aware that consumer protection laws vary significantly by country. If you are a consumer outside of the UK, it is your responsibility to understand and comply with any applicable local laws that may pertain to your use of my services. Where local mandatory consumer protection laws apply, those laws will prevail.

9. Data Protection (UK GDPR & Data Protection Act 2018): I am committed to protecting your privacy and personal data. As a sole trader, I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. My approach to collecting, storing, using, and protecting your personal data is detailed in my comprehensive Privacy Policy, which is available [Link to your Privacy Policy Page]. By using my Website and services, you consent to the data practices described in my Privacy Policy.

10. Changes to Disclaimers: I reserve the right to modify or update these disclaimers at any time without prior notice. Any changes will be effective immediately upon posting to this page. Your continued use of the Website and my services after such modifications constitutes your acceptance of the revised disclaimers.

11. Contact Me: If you have any questions or concerns regarding these disclaimers or my coaching services, please contact me at:

[Your Email Address] [Your Phone Number - Optional, but good if you have one for client queries] [Your Business Address - Optional, but good for transparency if you have one, or just mention "Online Only" if you prefer to keep your home address private, though a service address is often legally required for sole traders, check HMRC guidance]

12. International Clients: I am able to provide my coaching services to clients located worldwide. Please be aware that while I operate under UK law, your local laws may apply regarding certain aspects of our coaching relationship, particularly concerning consumer rights and data protection. By engaging my services, you acknowledge and agree to the application of English and Welsh law as the primary governing law, subject to any overriding mandatory local consumer protection laws that may apply in your jurisdiction.